 |
Frequently Asked Questions
About the Walk
Online Transactions
General
About My Walk Center
Walk Day Information
Directions To Walk Sites
About the Walk
-
WHAT IS A WALK TO D’FEET ALS TEAM?
A team in the Walk to D’Feet ALS® is two or more people who gather together and raise money to support The ALS Association. The team can consist of family members, co-workers, friends -- anyone with a desire to help those affected by ALS.
-
Can I Walk as an Individual?
Of course - you do not have to have a Team to take part in the Walk.
-
HOW DO I SIGN UP MY TEAM?
-
Choose a team name. Be as creative as you want “Bill’s Buddies”, “Wine Lovers,” “Marnie’s Party,” “Acme Corporation.”
-
Set goals for your team. Each member of a team is encouraged to gather his/her own sponsors. The average walker raises $100. For example, if you plan to recruit a team of 10 your team goal would be at least $1,000.
-
Register your team online. Start recruiting your family, friends and coworkers to join your team!
-
WHERE/WHEN SHOULD I TURN IN MY DONATIONS?
There are many options to select:
-
Enter your checks online! You can enter any checks or cash donations you receive in your online Walk center. Then, checks may be mailed to our Chapter office at any time. Be sure to include your name and your team name with the donations. The ALS Association - Jim "Catfish" Hunter Chapter 120 Penmarc Drive Suite 101 Raleigh, NC 27603 -
Give Donations to your Team Captain: Some Team Captains choose to collect everything from their walkers at one time and turn them in all together, either prior to or at the Walk. Contact your Team Captain if you have questions.
-
Online: Donations can be made by credit card on our website. Donors can contribute to a specific team and/or individual walker. An email notification will be sent to you if an online donation has been made on your behalf.
-
-
After Walk Day: All donations received after the Walk should be mailed to our Chapter office.
-
IF I REGISTER ONLINE, DO I NEED TO FILL OUT THE FORMS IN THE WALK BROCHURES OR ON WALK DAY?
No. Only one registration form is needed.
-
-
WHAT ABOUT THE WALK PRIZES?
Any Walker who raises $75 or more will receive an official Walk to D’Feet ALS® T-shirt. Raise over $150 and you can choose to receive one additional prize based on your total dollar amount. Prizes will be based on walker money turned in on or before Walk Day. Additional prizes will be received within 8 weeks following the Walk. Click here for the official UPDATED prize form. -
Prize List: Walk prizes are not cumulative
| If you raise: |
You can get: |
|
$75 |
Walk to D'Feet ALS ® T-shirt ( |
|
$200 |
Navy Blue Hat or Navy Blue Visor |
|
$500 |
Navy Blue Hooded Sweatshirt |
|
$1000 |
Fleece Blanket |
|
$2500 |
Collapsible Picnic Cooler |
|
$4000 |
Water-Repellent Fleece Jacket (Men's Small - XXL) |
|
|
Online Transactions
- Is my information secure?
Convio has made every effort to protect your information. They use industry-standard SSL encryption techniques to make sure your credit card information, passwords and personal information travel securely over the Internet. They have also installed an encryption engine on our database server so your data is securely stored.
- How is my credit card information handled?
Credit card information is not stored in our database. During the donation process, we send your credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.
General
- I forgot my Username and Password.
Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact us at jamie@CatfishChapter.org for help.
- How do I change my Username and/or Password?
First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.
- How do I unsubscribe from e-mail?
Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.
About My Walk Center
Click here to download a printable instruction sheet on how to change your Personal Page, send out emails and get your team registered!
You will need Adobe Acrobat Reader to see this file!
- What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your walk center. You will be able to customize images, text and the style/color layout of the page.
- By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
- How do I change my personal fundraising goal?
First, you will need to login to your walk center. On the bottom right side of the walk center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
- How do I change my team name or team goal?
Only the team captain has the ability to change the team name or team goal. The team captain will need to login to his/her walk center and click the "My Team Progress" button on the top right. On the Team Progress Page, team captains will have the ability to update the team name, division and goal.
- How can I see who has donated to me?
Login to the site using your Username and Password. Go to your Walk Center and click the "my progress" tab; this will allow you to view your donor list and any amounts having been donated.
- How can I see who is on my team?
Login to the site using your Username and Password. Go to your Walk Center and click the "team progress" tab; this will allow you to view your team roster and the amounts raised by each team member.
- What is a team message?
Simply go to your Walk Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.
- What is the difference between making my personal page private or public?
By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.
|
